Testimonials

What our customers say:

Great service received

Goodmorning,

On Saturday morning the 12th November, we called at your Nambour Buisness to have a part replaced with my water pump,
The gentlemen who served us was very helpful and we are pleased with the attention received

Thanking you

Another Happy Customer

Hello
Thank you for the paperwork.
I would like to say I was extremely happy with your response and the work was done to my complete satisfaction.
 A very happy customer
 
All the best
Terry
 

To The Pump House Beerwah Store

Good afternoon .. just a couple of lines to thank you for arranging another visit to look at the water problem we have been experiencing … AND  for not charging us for a second visit.  I understand that you were already in the area but even so it was a nice surprise not to be billed for that one … we will obviously have to get someone in to look at whatever is causing the problem but at least we now know it isn’t the pump !!

Kim & Jim

 

 

Paul's Experience

Hi Nick – that was a difficult leak to fix so just wanted to thank you for your efforts and speed in getting to it. Also for putting me on to Leaktech first.
Cheers
Paul
 

Note of thanks and appreciation

Dear Peter,

Just a little note to let you know how impressed I was with the emergency service I received from Jonathan over the Easter holiday weekend.

We have a place at Teewah with a house full of family over the weekend and pump not working (worst time of year for a pump failure) - so rang your emergency number, with Jonathan calling me back and dealing with the situation in a most friendly/professional way, which allowed me to drive down to your shop on Saturday morning and half an hour later Jonathan had me up and running again, with a very happy family who could have showers once again.

Like yourselves we have a retail business and have to say the level of service i received from Jonathan was exceptional and one of the best customer experiences I have had for a very long time - so well done as an Organisation for creating a culture that goes the extra mile in meeting its customers needs/expectations, and wish you every success in the future, and of course it goes without saying our pump business will always be handled by The Pump House as we so appreciate the level of service you provide.

All the very best - Mike