Testimonials

 

We enjoy strong relationships with our clientele.

Hear what they have to say.

 

 

Smithfield Cattle Co
Smithfield has a long history working with The Pump House.
The Pump House has supported our business growth over the past decade or so and we look forward to many more years to come.
Barb Madden – Smithfield Cattle Co
Rosemount Turf Farm

After deciding to start a turf farm in 2003, we were pretty green when it came to irrigation. From day one The Pump House has only been a phone call away.

Quality irrigation, service and advice has allowed us to become one of the leader growers on the Sunshine Coast.

Sam Wasmund Farm Manager

Note of thanks and appreciation

Dear Peter,

Just a little note to let you know how impressed I was with the emergency service I received from Jonathan over the Easter holiday weekend.

We have a place at Teewah with a house full of family over the weekend and pump not working (worst time of year for a pump failure) – so rang your emergency number, with Jonathan calling me back and dealing with the situation in a most friendly/professional way, which allowed me to drive down to your shop on Saturday morning and half an hour later Jonathan had me up and running again, with a very happy family who could have showers once again.

Like yourselves we have a retail business and have to say the level of service i received from Jonathan was exceptional and one of the best customer experiences I have had for a very long time – so well done as an Organisation for creating a culture that goes the extra mile in meeting its customers needs/expectations, and wish you every success in the future, and of course it goes without saying our pump business will always be handled by The Pump House as we so appreciate the level of service you provide.

All the very best

Mike

We had an issue with the sump pump last night. I called your afterhours number and was delighted in the service.  Nick turned up within 30 minutes and got the issue sorted. Great service from a very personable staff member.

A credit to yourself.

All the best

Simon Hunt

Manager, Chateau Royale

Note of thanks and appreciation
I am writing to inform you about the result of an insurance claim which my wife and I recently made for the repair of our solar bore pump. Greg’s repair work was done successfully and we submitted the claim with our insurance company Suncorp soon after paying the bill .

The claim was successful and they refunded the total amount. We were extremely pleased with the outcome and we both feel that this favourable result was largely due to your support, especially the comprehensive and detailed fusion letter you provided for us.

Marilyn and I would like to thank you most sincerely and we certainly appreciate the time and effort you put into helping us achieve this successful outcome.

Greg Harrison

Great service Pump House, I have very limited knowledge of irrigation systems and wanted to install a system in my greenhouse, the staff sorted for me in no time.

Mark McAulay

Always available, friendly and courteous staff, over the last ten years all of our request have been dealt with quickly and efficiently, with cost effectiveness.

Sam Wasmund

PHONE (07)5441 4644

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The Pumphouse Nambour

NAMBOUR HEAD OFFICE 23 Matthew Street, Nambour QLD 4560

GYMPIE (07)5482 9911
40 Pine Street, Gympie, QLD 4570
 
BEERWAH (07)5494 6166
51 Beerwah Parade, Beerwah, QLD 4519
 
CHINCHILLA (07) 4662 7949
31 Malduf Street, Chinchilla, QLD 4413